Contact Us

We understand hair loss is an emotional journey, and it's normal to have questions and concerns along the way. We want you to know we are always here to listen and help however we can. Whether you are a current HairDirect customer or not, we’re with you.

How to reach us

Our hair replacement consultants can be reached by phone or email during office hours.

As we continue to mitigate COVID-19 risk within the HairDirect office, response times may experience a delay. Thank you for your understanding.


U.S. & Canada 800-424-7436
Local & International 1-717-553-6633
Fax 1-717-553-6644

Office hours

Monday through Friday: 8 a.m. to
5 p.m. EST
Saturday: Closed
Sunday: Closed

Salon hours - Appointment Only

HairDirect is built on the belief that your hair system can be applied and maintained at home. If you require additional assistance with your system, or would like a consultation, please schedule an appointment with us today.

Monday through Friday: 8 a.m. to
4 p.m. EST
Saturday: Closed
Sunday: Closed

Our Address

1866 Colonial Village Lane,
Suite #106
Lancaster, Pennsylvania 17601

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Contact Us

We try our best to respond within 1-3 business days. For immediate attention, please feel free to call us.

Your privacy is important to us. We will always use discretion when
contacting you. 

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